Do I call 999 or 111?
It's important to know the difference between 999 and 111 - that means being able to recognise what is and isn't an emergency.
The is the NHS non-emergency number. It's fast, easy and free.
You should call 111 when:
- You need medical help fast but it's not a 999 emergency.
- You think you need to go to A&E or need another NHS urgent care service.
- You don't know who to call or you don't have a GP to call.
- You need health information or reassurance about what to do next.
When you call 111 you will speak to a highly trained advisor, supported by health care professionals who will ask you a series of questions to help assess your symptoms, and ensure you receive the care you need.
111 is available 24 hours a day, 365 days a year.
If you or someone you know is involved in a medical emergency which is serious or life-threatening, call 999 straight away.
Medical emergencies can include:
- Loss of consciousness
- An acute confused state
- Fits that are not stopping
- Persistent, severe chest pain
- Breathing difficulties
- Severe bleeding that cannot be stopped
- Severe allergic reactions
- Severe burns or scalds
To find out more information about when to call 999, click here.
- Read Next
- Action Counters Terrorism Living in halls? We can FixIT! Your go to shopping guide Amazon Lockers Available At All Campuses Follow us on Snapchat Having some friends over? Get 25p off with our reusable Starbucks cup! Do I need a TV Licence? Life in halls Vending Machines: What and Where?! Your facilities guide! Explore Telford!
- University of Wolverhampton Accommodation Arrival Info Kit out your halls! Living in halls? Want to play sport on campus? 11 ways to make halls feel like home